What’s your warranty?
We’ve got you covered when it comes to our footwear! We want to make sure you have complete peace of mind, which is why we offer a warranty that lasts a solid ninety (90) days from the original date of purchase when you buy directly from everyhuman.com.au. That’s right, we’ve got your back!
Now, let’s keep it real. Our warranty is super awesome, but it doesn’t cover everything under the sun. Unfortunately, any damage caused by neglect, improper care, accidents, or even normal wear and tear like those little scuffs, scratches, or faded colors that come with everyday use is not covered.
Oh, and we want to give you a heads up. If you happen to use AFOs (ankle-foot orthoses) or have a unique gait, it’s possible that there might be some extra wear and tear on the shoes. We totally get it, but just know that this kind of additional usage isn’t typically considered a warrantable issue for this particular product.
I need help with sizing, what should I do?
You can view our full size guide on the product page above or if you’d like more specific help you can send us an email to info@everyhuman.com.au.
Are you Australian?
Yes! We are a small family owned business based in Sydney, Australia. Our small and passionate team fulfills all of your orders from our Sydney warehouse.
Does Everyhuman have a real shop?
We are an online store however we do have a showroom in Macquarie Park, Sydney which is open Monday to Friday 10am - 4pm by APPOINTMENT ONLY. If you’d like to visit us, send us an email to info@everyhuman.com.au.
Do the products you sell qualify for NDIS funding?
Yep! Here at Everyhuman, we provide clothing and footwear with subtle modifications that make the dressing process easier for you every day. This means you can purchase your products through your Low Cost Assistive Technology Support budget. For more info on how to order using your NDIS funding, head to our NDIS page HERE.