Our Black Friday Sale applies to new orders placed from 9:00 AM AEDT on Monday, 9 November 2026. We can't apply sale prices to orders placed before the sale starts or after it ends, or refund or credit the difference on those orders.

All offers apply while stock lasts, including free gifts with purchase.

Free gifts and Bali Trip Giveaway entries must be claimed in your cart before you check out. We can't add them to an order once it has been placed.

Free gifts with purchase and Bali Trip Giveaway entries are only available on orders placed online at everyhuman.com.au. NDIS orders placed through our NDIS Order Form are not eligible, as NDIS rules don't allow us to offer free gifts or rewards on NDIS funded purchases.

Only one discount code per order. Discount codes can't be combined with our automatic offers, such as bundle deals and the ASTRA third pair offer.

Prices can change without notice and may differ between colours of the same product. Please check the price before adding to cart.

Add any 3 pairs of ASTRA Footwear to your cart and get an extra 20% off the third pair. Mix and match any styles, colours and sizes, adults and kids.

The 20% comes off the lowest priced pair in each set of 3. It applies once per 3 pairs, so 6 pairs gets 2 pairs at 20% off.

The discount is applied automatically in your cart. No code needed.

Mix and match any socks from our Single Sock Pairs collection. Any style, colour and size counts.

Buy 4 to 7 pairs: 20% off.
Buy 8 or more pairs: 25% off.

The discount is applied automatically in your cart. No code needed.

Spend $150 or more online and get free shipping plus your first entry into the draw to win a $10K Bali trip for two. Spend more to unlock more free gifts and more entries.

The giveaway runs from 10:00 AM AEDT on Monday, 9 November 2026 until 11:59 PM AEDT on Friday, 4 December 2026. The winner will be drawn on Friday, 8 January 2027.

Free gifts with purchase and Bali Trip Giveaway entries are only available on orders placed online at everyhuman.com.au. NDIS orders placed through our NDIS Order Form are not eligible, as NDIS rules don't allow us to offer free gifts or rewards on NDIS funded purchases.

Read the full Bali Trip Giveaway Terms and Conditions

Making you happy makes us happy. So if you're not satisfied with your item because it does not fit or you have changed your mind, we’ll gladly take it back.

In order for us to issue you with an exchange, EveryHuman credit or refund, we ask that your items are RETURNED AND RECEIVED within 30 days from the original delivery date. Returns received after this 30 day deadline will not be refunded.

The value of the EveryHuman Credit /exchange will be valued at the purchase price you paid in your order for the item that you are returning. If you do request a refund, only the price paid of the product will be refunded. This does not include the original shipping cost.

One final thing, unfortunately we do not provide a returns label or cover the cost of the return. We do, however, cover the cost of sending you your new exchange item.

BEGIN PROCESSING YOUR RETURN HERE.

Any returns that are NOT lodged through our returns portal will automatically receive a store credit.

So that we can accept your return, please ensure:

You must return items in their original condition (unworn, with all original packaging and tags attached).

The product has the original tags attached which are also in original condition.

The product and the product packaging is in a resalable condition.

Shoe boxes are considered part of the product and those that are returned unprotected will not be considered for exchange/ return.

Shoe boxes must be returned in a satchel or protective box, please do not place a label or sticky tape on the shoe box.

For sanitary reasons, underwear, bibs, chews, earbuds/phones, cups/bottles, socks, beauty products, continence aids, tooth brushes and hair brushes cannot be returned unless faulty.

No refunds or exchanges will be processed after the 30 day timeframe, unless deemed faulty.

Sale items cannot be refunded unless faulty. Please refer to our SALE return policy for more information.

Any orders or items that have been discounted by 10% or more will be considered a sale item and will not be eligible for a refund unless deemed faulty.

Sale items can be returned for an EveryHuman Credit or exchanged only - no refunds. The value of the EveryHuman Credit /exchange will be valued at the purchase price you paid in your order for the item that you are returning.

We understand that it is difficult to get your size correct on your first go. This is why our team would be more than happy to help you find an alternative size if your first order is not quite right. Please email your measurements to info@everyhuman.com.au if you would like our assistance with your exchange.

For 'change in size' exchange requests lodged after the sale period has ended, you WILL NOT be required to pay the price difference. You will also NOT be refunded the price difference if your product is now further discounted.

For 'change in product, style, colour' exchange requests lodged after the sale period has ended, you WILL be required to pay the price difference. The price difference will be shown within the returns portal while submitting your return and MUST be paid before completing the returns request.

Sale items cannot be refunded unless deemed faulty.

• Submit a return HERE.
• Once you have submitted your return request online, you will receive a return authorisation email. This email will contain the address to return the goods & a returns reference number (RMA).
• Include this RMA reference in the package and send back the returned goods with the shipper of your choice.
• Once your return is received and inspected, we will notify you when your refund has been issued. This process can take up to 5 business days from the date your return tracking information shows delivered.
• Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organisations.

Returned items are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way! As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return. We cannot take responsibility for lost or damaged returned parcels.

 

We're not responsible for any items that are returned to us by mistake (it happens!). If we're able to locate the items (it's not always possible) and you'd like these returned to you, we may ask you to cover the delivery cost.

Once your return package is on its way back to us, the returns process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows as 'delivered'.

Yes. You can exchange your item within 30 days of delivery. Start your exchange through our returns portal HERE.

Items must be unworn and in their original condition, with all original packaging and tags attached. You cover the cost of sending the item back to us, and we cover the cost of sending you your new item.

Sale items can be exchanged or returned for EveryHuman Credit. Please see our Sale & Promo Returns Policy above for more information.

All refunds will be issued to the original form of payment unless store credit has been requested. Any store credit used in full or partial method of payment will always refund back as store credit.

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 3 months of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

Certain AFOs, particularly those with hinges or exposed hardware, can cause damage to footwear. This type of wear is considered general wear and tear and is not covered under our warranty. If you’re unsure which shoe style is best suited to your AFO, please contact our customer service team for guidance before purchasing.

Please note that the usage of washing machines or dryers will void the manufacturing warranty and falls under wear and tear.

Please send a photo of the potentially faulty product to info@everyhuman.com.au with your information and we would be happy to help you with a resolution.

Unfortunately we do not provide a returns label or cover the cost of the return. We do, however, cover the cost of sending you your new exchange item.

We have the following shipping options available in Australia:

FREE Standard Shipping on all orders of $150 or more (2-5 Business Days*)

$12.95 Standard Shipping on orders under $150 (2-5 Business Days*)

$16.95 Express Shipping (1-3 Business Days)

*Standard Delivery: NSW, VIC, QLD: 2-5 business days

*Standard Delivery: WA, NT, SA, TAS: 5-10 business days

We have the following shipping options available in New Zealand:

$17NZD Flat Rate Shipping (8-12 Business Days*)

*Dependent on Australia Post timeframes

To get your order before Christmas, these are Australia Post's 2026 last sending dates from Sydney:

STANDARD

Within NSW: Tuesday 22 December.
To ACT, VIC, QLD, SA and TAS: Monday 21 December.
To WA: Friday 18 December.
To NT: Wednesday 16 December.
To New Zealand: Wednesday 9 December.

EXPRESS

To NSW, ACT, VIC, QLD, SA and TAS: Wednesday 23 December.
To WA and NT: Tuesday 22 December.
To New Zealand: Tuesday 15 December.

Please order a few days before these dates, as orders can take 2 to 3 business days to leave our warehouse during our busiest period. Regional and remote areas need extra time.

See Australia Post's full list of Christmas cut-off dates HERE.

Our dedicated fulfillment team is constantly working to get your orders to you as fast as possible. Order before 10am Sydney time (Mon-Fri), and we will ship your order same day. We’re a small team so during peak time please allow us 2-3 business days to get your order shipped.

You can, however if your items have already been shipped we cannot intercept them from the courier.

 

If your order has been sent to the fulfilment team for picking and packing we will not be able to make a change to your order. If your order has not been sent to the fulfilment team we may be able to make a change to your delivery address.

If a package is refused or undeliverable, it will be returned to our facilities by the courier. Once it is en route back to our facility, we cannot intercept it for a redelivery attempt. If your order includes an item that is no longer in stock and you would like to receive the original order, we will try our best to reship the original package once it arrives and processes through our Returns Department. Please note that this process can take up to 10 - 14 business days. We do not take responsibility for undeliverable packages - a $10 reship fee may apply.

In the unfortunate event you are not able to locate a package that has been marked as delivered by the courier, please wait 24 hours in case the package was prematurely marked but is awaiting delivery. After 24 hours from delivery and you are still not able to locate your package please contact us at orders@everyhuman.com.au for assistance.

If you are missing an item or shipment, please contact us within 30 days of the shipment date.

We open pre-orders for a select few of our new items before they have arrived at our warehouse. This process ensures customers can secure an item in advance without concerns about the item being sold out.

Estimated shipping dates are listed on the product page at the time of purchase. This date is subject to change. Please note, Pre-Orders are not subject to same day dispatch.

For orders that contain available items and pre-order items: we will wait to send your order until the pre-order item is ready. If you’d like to receive available items sooner, we recommend placing separate orders.

Our showroom is at Unit 5/5 Talavera Road, Macquarie Park NSW 2113, and is open by appointment on Tuesday, Thursday and Friday (10 to 11am, 11am to 12pm, 2 to 3pm and 3 to 4pm).

Book your visit HERE. Fitting appointments are $49.

Not in Sydney? If you are after a stockist in your area please email info@everyhuman.com.au

Once you've completed your order, it will already be progressing to the next stage, so it won't be possible to change it. Don't worry, if your purchase isn't quite what you expected, you can easily return or exchange your order in line with our convenient returns policy. If you have any questions please email our customer service team at orders@everyhuman.com.au

 

If your order has been sent to the fulfilment team for picking and packing we will not be able to make a change to your order. If your order has not been sent to the fulfilment team we may be able to make a change to your delivery address.

If you have difficulty using or accessing any element of this website, please email us at orders@everyhuman.com.au and we will work with you to provide the information, item or transaction you seek through a communication method accessible for you.

Credit Cards
We accept Visa, MasterCard, American Express.

PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to everyhuman.com.au.

Afterpay
Simply shop and proceed to checkout as usual. At checkout, you will choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.

We do offer e-Gift Cards. We send ours via email, so you can keep it to yourself or forward it to a friend.  Discounts and rewards are not applicable towards e-Gift Card purchases. An e-Gift Card can not be used towards another e-Gift purchase. E-Gift Cards are considered final sale and are non-refundable.

The easiest way to make sure you're on top of all of our best deals is to open an EveryHuman customer account and opt into EveryHuman marketing communications. An EveryHuman profile is free, and you'll be the first to hear about exclusive offers and sales—including discounts. Please remember that only discounts provided directly by EveryHuman are valid.

Codes from any source other than EveryHuman are not valid and will not successfully apply to orders placed on everyhuman.com.au.

Register your EveryHuman customer account and opt-into emails HERE.

Only one discount code per order. Automatic offers like bundle deals and free gifts apply on top where stated.

Gift Cards are valid for 3 years from the issue date.

Register for an account here: https://everyhuman.com.au/account/register and enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences

Our customer accounts don't use passwords, so there's nothing to reset.

1. Go to the log-in page.
2. Enter your email address.
3. We'll email you a 6-digit code. Enter it to sign in.

Can't find the email? Check your junk or spam folder, or email us at orders@everyhuman.com.au.

Self Managed:

You can either purchase directly from our website as usual or complete the form below. Please do not do both.

If ordering directly from our website, simply add your 9-digit NDIS Participant Number to the notes section at checkout. Please also use the full name of the participant as the Billing Address contact. You'll receive an email with a copy of your receipt, which you can use to get reimbursed through the portal.

Plan Managed:

Fill out the form on our NDIS ordering page HERE to create an invoice. One of our friendly customer service representatives will manually create this invoice and send it to you and your Plan Manager for payment.

Once we receive payment confirmation from your Plan Manager, we'll ship your order!

Yes. Here at EveryHuman, we provide clothing and footwear with subtle modifications that makes the dressing process easier for you every day of the year. This means you can purchase your products through your Low Cost Assistive Technology Support budget. If your NDIS plan includes funding for these items then we would love to supply your assistive technology needs.

For more information on how to order using your NDIS funding, please view our NDIS page here.

We are not an NDIS Approved Provider just yet, however we offer two ways you can place an order through your NDIS plan if you are Self or Plan Managed.

For more information on how to order using your NDIS funding, please view our NDIS page here.

No separate shipping charge. Delivery is covered by the $65 AT Delivery & Support fee that is included on every order placed through our NDIS Order Form.

AT Delivery & Support is a $65 service included on every order placed through our NDIS Order Form. It covers:

• Delivery of your order
• Priority dispatch
• Free returns and exchanges, up to 3 times
• Free prepaid return labels

We also offer an optional $65 Fitting & Assessment: a personalised fitting, a functional suitability review for orthotics, AFOs or other foot concerns, and expert product guidance.

Many NDIS customers told us that paying for returns out of pocket was hard. The AT Delivery & Support fee covers delivery, returns and exchanges up front, so swapping a size won't cost you extra.

Yes. AT Delivery & Support is included on all orders placed through our NDIS Order Form, because it covers delivery, returns and exchanges, not just sizing.

If you already know your size, you can skip the optional Fitting & Assessment.

The AT Delivery & Support fee also covers the delivery of your order, so it applies to every NDIS order, even if you never need to swap.

The Fitting & Assessment is optional, so you only pay for it if you choose it.

• AT Delivery & Support: $65 per order (included on all NDIS orders)
• Fitting & Assessment: $65 (optional)

You will see both on the NDIS Order Form and need to acknowledge the fees when you submit it.

If you choose the optional Fitting & Assessment, after you submit your NDIS order form we will send you a Fitting & Assessment Form to collect:

• Foot measurements
• Orthotic or AFO use
• Mobility or functional considerations
• Footwear preferences and any functional goals

Once we receive your responses, we review them and provide recommendations for the most suitable size, width, and style.