Shipping Locations & Timeframes
Orders placed by 10 am AEST from Monday to Friday (excluding public holidays) will be dispatched on the same day. Orders placed after 10 am AEST or over the weekend will be dispatched on the next business day. For US customers, please allow a dispatch timeframe of 2-4 business days.
Please note that during national/public holidays or EveryHuman Launch/Sale periods, processing and delivery times may be longer. For Launch collections and sales, please allow up to 5 business days for dispatch due to high-order volumes. Next-day delivery is not available during these periods.
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| Australia & New Zealand | ||||
|---|---|---|---|---|
| Locations |
Estimated Shipping Time (Business days from dispatch date) |
Shipping Cost (excludes duties) |
Tax & Duties | Returns |
| Australia (NSW, VIC, QLD) |
Standard (2-5 Business Days) Express (1-3 Business Days) |
$10 AUD (Free for orders over $150 AUD) $15 AUD |
Not Applicable |
Note that we do not cover return shipping costs Exchange Shipping, Store Credits & Refunds* *Learn more — Returns |
| Australia (WA, NT, SA, TAS) |
Standard (3-7 Business Days) Express (2-5 Business Days) |
$10 AUD (Free for orders over $150 AUD) $15 AUD |
Not Applicable |
Note that we do not cover return shipping costs Exchange Shipping, Store Credits & Refunds* *Learn more — Returns |
| New Zealand |
Standard (4-7 Business Days) Express (2-5 Business Days) |
$15 NZD (Free for orders over $200 NZD) $20 NZD (Orders over $200 NZD) $25 NZD (Orders under $200 NZD) |
To be paid by Customer No duties, if order values NZ $1000 or less. Scroll down to learn more about Tax & Duties. |
Note that we do not cover return shipping costs Exchange Shipping, Store Credits & Refunds* *Learn more — Returns |
| International - Rest of the World Locations | ||||
| Locations |
Estimated Shipping Time (Business days from dispatch date) |
Shipping Cost (excludes duties) |
Tax & Duties | Returns |
| USA |
Standard (5-9 Business Days) Express (3-6 Business Days) |
$13 USD (Free for orders over $180 USD) $15 USD (For orders over $200 USD) $20 USD (For orders under $200 USD) |
To be paid by Customer No duties, if order values USD $800 or less. Scroll down to learn more about Tax & Duties. |
Note that we do not cover return shipping costs Duties will apply to exchange orders over USD $800* *Learn more — International Returns |
| Canada |
Standard (5-9 Business Days) Express (3-6 Business Days) |
$17 CAD (Free for orders over $245 CAD) $20 CAD (Orders over $275 CAD) $27 CAD (Orders under $275 CAD) |
To be paid by Customer No duties, if order values CAD $20 or less. Scroll down to learn more about Tax & Duties. |
Note that we do not cover return shipping costs Duties will apply to exchange orders over CAD $20* *Learn more — International Returns |
| United Kingdom |
Standard (4-7 Business Days) Express (2-5 Business Days) |
£10 GBP (Free for orders over £125 GBP) £12 GBP (For orders over £150 GBP) £15 GBP (For orders below £150 GBP) |
To be paid by Customer No duties if order values GBP £135 or less. Scroll down to learn more about Tax & Duties. |
Note that we do not cover return shipping costs Duties will apply to exchange orders over GBP £135* *Learn more — International Returns |
Tax & Duties
When ordering from EveryHuman to the USA, Canada or the United Kingdom, please note:
- Customers are responsible for any import duties and taxes imposed by your country.
- Our prices do not include these additional charges, which are applied by your local customs authority or courier.
USA
Imported goods into the United States may incur customs duties, processing fees, and state sales tax. These fees are calculated on the total landed value (item price + shipping + insurance). When your package arrives, the carrier will bill you directly for any amounts due.
Canada
Shipments to Canada may be subject to GST, provincial sales tax (PST) or Harmonized Sales Tax (HST), plus any applicable duties. Rates vary by province and by tariff classification. The carrier will notify you of the total charges and you will pay before delivery can be completed.
United Kingdom
Orders entering the UK may attract VAT at 20% plus any customs duties based on the commodity code of your goods. If your order exceeds the UK duty-free threshold, you will be invoiced by the courier for all applicable fees before delivery.
Additional Information:
- We have no control of your item after it has been dispatched from our end. Please contact Australia Post or your local corresponding international courier directly as it will be the most efficient way to track your item.
- To avoid any disappointment or delays, please ensure that the shipping address you provide at checkout is correct. Customers are responsible for providing the correct shipment details as once the parcel has left our warehouse, we cannot alter these details.
- Customers are responsible for tracking, receiving and collecting their order from the courier provider. This includes parcels that are returned to sender.
- Parcels that are returned to sender can either be shipped back to the customer at their own expense, or refunded (minus the cost of return shipping).
If a customer fails to claim their order and it is returned to sender:
- If they request a refund, the original shipping cost will be deducted from their refund amount.
- If they prefer to have the order resent, it will be shipped again at their expense (shipping cost will be charged).
If you have any questions regarding shipping please contact us at info@everyhuman.com.au.